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Frequently Asked Questions
We prioritize safety by thoroughly cleaning and inspecting all bounce houses after every rental. Each unit is made from high-quality, commercial-grade materials and is equipped with safety netting and proper anchoring systems. We also provide detailed setup and usage instructions to ensure a safe experience for all users.
Booking is simple! Visit our website, browse our selection, and click the 'Book Now' button on your preferred bounce house. Select your date, time, and event details, then complete the checkout process. If you need assistance, our customer support team is here to help.
Safety is our top priority. If inclement weather like rain or high winds is forecasted, you can reschedule your booking at no additional cost. If rescheduling isn't an option, we’ll provide a full refund if you cancel before delivery.
We handle all setup and takedown for you! All we need is a flat, clear space and access to a power outlet within 100 feet. If a power outlet isn’t available, we can provide a generator for an additional fee. Just let us know in advance.
We deliver to Shallotte, Ocean Isle, Calabash, and surrounding areas. Delivery is free for locations within 15 miles of our base. For locations beyond that, a small delivery fee may apply, calculated during checkout.
We understand plans can change. If you need to cancel or reschedule, please contact us at least 5 days before your event. Cancellations made within this period will receive a full refund or credit. For last-minute changes, we’ll do our best to accommodate, but a fee may apply.